Bests & Worsts Reviews from Amazon

I have been waiting a long time for a "flagship" moto. Really, I have missed Moto so much that I just wanted a OLED moto w/ a headphone jack. But the Edge seemed to check a lot off my list. Unfortunately I have been dismayed with what I received... NO OPTION FOR WIFI CALLING. :( ... a few perplexing things on Moto's part. -Buggy out of box - OS must have froze/shutdown several times trying to do normal setup -Case provided falls off phone- Case way to large to fit on phone. Basically useless. Falls off if you go to grab phone by case. More dangerous than not having one at all -Finger zoom- For some reason I cannot zoom on normal pictures, text, ect. Very odd. I have an LG, several Motos and a XIOAMI phones next to me where I am able to zoom in apps, web pages where the Edge I cannot. I don't understand this at all -NO OPTION ANYWHERE FOR WIFI CALLING- This may be the dealbreaker. I have LOTS of android phones including about five Motos (going back to G4) and they all at least have the option for Wifi calling (depends on carrier if it actually works) but the Edge does NOT even have it as an option. WHY MOTO, WHY??? -I love gestures and they seem to work fine but what it the One Button Nav for? It's still taking screen space but doesn't do anything? Very odd. If anyone is having these issues and it's human error - PLEASE LET ME KNOW - I really, truly hope my issues are human error, specifically the WIFI CALLING. Please, anyone, let me know if you have any info regarding. Thanks! UPDATE- After I sent this review, went on XDA and Motorola forums; I was told to root among other things. I did notice the battery life from the time I took out of the box was not near as advertised. After a few hours from a full charge I was on 20%. I thought perhaps it was bc I was setting up, downloading apps, ect. Day 2, I intentionally only started the phone, took SIM out and put in another for my driver that day (No wifi calling with ATT so cannot use at work). Phone just say on my desk all day and with a full charge, by 3pm it was down to 40% - NOT BEING USED. Then yesterday I noticed the screen developing a purple "bruise" on the side. It kept flickering and eventually grew so much it went into my main screen. So, this phone has been a complete mess since taken out of this box. Thankfully Amazon made it simple for me to get a replacement which I did. I truly hope I received a lemon. If my replacement has the same type issues, then.... I will update.