Bests & Worsts Reviews from Amazon

I would give this a zero if possible. My wife just opened this today as her last container finally ran out. When she opened it, there was nothing in it, not a drop. The application brush is completely dry and brand new still, as if there was NEVER anything in it. Usually the brush is wet when it is new as it is inside the serum. It is already past the date for return so there is nothing that we know of to get a replacement. I hope Amazon can help with this, but there is no way to contact them via the order, so not sure how to get this fixed. We paid over $60 for an empty container. I have included pics of the newly opened-dry serum, a close-up of it, then the old one that is running out, and also a comparison of the new one just opened to the current one we have that has run out. The one that has run out is still wet, but the new one is not wet at all as if there was never anything in it. Please help amazon. We will still have to order more because it is hard to find this serum and my wife likes it. I guess it would have been better to open it when we first received it and at least check to make sure there is something in it, but we never had trouble with this before, so we did not have any reason to open it until the last one ran out.