Bests & Worsts Reviews from Amazon

Apparently, Samsung believes that it's OK to put sponsored content on our TVs. Samsung wants to continue making money on a product that they have sold to us, by selling our screen real-estate to 3rd parties. There is no option to turn those ads off. So keep in mind that if you purchase this product, you are installing a Samsung billboard in your house. Dear Samsung, do customers need a class action lawsuit to get their ad revenue share? Or will you stop pushing ads on our TVs, or let us turn this violation of privacy off? Unless clearly stated (and I haven't seen it), you do NOT own what you have sold, which includes every inch of the screen on my TV. 2018/01/05 - Update with Samsung's response to a Better Business Bureau complaint (below) Nowhere on the product packaging, on this website, or anywhere is Samsung telling us that we are purchasing/paying full retail price for a Samsung ad billboard. Once we have it in our home, and we set it up, we've apparently agreed to let Samsung sell ads on our TVs. Still want to buy another Samsung product? ----------- Hello, We received your complaint that was sent to the Better Business Bureau at the CEO’s office of Samsung Electronics. We are sorry to hear that you are experiencing issues with your Samsung product. Samsung believes in building quality products and we apologize all of your expectations of us have not been met. We value our relationship and are committed to providing the highest level of service simply because our customers deserve it. The feedback you provided is vital to Samsung and our commitment and dedication to our products and services. We will utilize your feedback to consider possible changes and enhancement to our current policies and procedures. When setting up your television you agree to a series of terms and conditions in order to utilize the product, in these terms and conditions you are agreeing to allow Samsung and its affiliates to provide select advertisements onto your product. Unfortunately there is no way for the consumer to opt out of these advertisements as they are built into our platform. As far as your concern regarding the preinstalled applications being unable to be removed, I do understand your frustration regarding this issue but much like cell phones our televisions come installed with a select variety of applications that many of our customers have found useful. This is an industry standard that has been utilized by multiple different brands, these applications are non-removable by our consumers as they too are built into our user interface. If you have any further questions regarding this please feel free to contact me. Respectfully, Amber H. Amber Harris | Office of the President Snaecr_ag18@sea.samsung.com / Snaecr_ag18@partner.sea.samsung.com