107
people found this helpful, as of 2023
ranked #246,403 most helpful
out of 571,544,897 reviews
★★☆☆☆
Manufacturing standards need to improve
I do love my Crocs, don't get me wrong... but it took three tries before I got a "good pair", which it why it gets 2 stars. I bought two pairs on Amazon and was unhappy with them. The size 6 were too small and the size 7 were too large. The 7 was REALLY large. I think the 7 would have been ok but one heel strap was a different length than the other. The cotton candy color looks flat in the picture here and really it's a shiny, almost metallic, color.
I decided to order shoes directly from Crocs web site to see if I got a different result. I ordered two more pairs of shoes. This time, I got a size 7 that was abnormally large with different length heel straps. But I also got another size 7 that fit PERFECTLY. Upon investigation I noticed that the ones that was huge with odd heel straps were manufactured in Mexico. The pair that fit perfectly was manufactured in China. The shoes from Mexico had straps of different length and the nubs on the inside of the shoe were rather flat. The shoes from China were perfectly the same size, had a better texture on the outside of the shoe and the nubs inside were more pronounced. The shoe from China was a much better product and putting them next to each other was like night and day. It's not a problem with the vendor supplying the shoe... it's a problem with maintaining manufacturing standards. I called Crocs and let them know that there is a stark contrast between the shoes from Mexico versus the ones from China.
Regarding sizing: I normally wear a 6.5, occasionally a 7. On Croc's web site they recommend going down a size if you typically wear a 1/2 size. I would say this is not always true. The larger size fit me better. It might be a good idea to fit the shoes at a store before buying online.
March 2012 · Clothing Shoes and Jewelry