Bests & Worsts Reviews from Amazon

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131
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ranked #223,036 most helpful out of 571,544,897 reviews
★☆☆☆☆
Break easily, lacking durability
I purchased these headphones back in June 2014 for using during travel and while working out because of the high reviews, and must admit that I have mostly been very happy with my purchase. They worked fantastic for my purposes, offered great sound, and were easy and comfortable to use. However, in just January of 2015 (just over 6 months after I first purchased them), the power button became stuck--making it impossible for me to turn them on (a lot of good they were to me then). Fortunately, Photive sent me a new pair after I returned the broken pair to them since I was still within my 1-year warranty. Now, fast-forward to August 2015 (less than 6 months after I received the replacement pair), and the left headphone literally just snapped off when I went to put them on...obviously making them obsolete as the entire reason I purchased these was for using on the go, traveling, working out, etc., and each time I try to feed the wire back into the ear, and stick the ear piece back into its slot, it simply falls out. I have reached out to Photive now again, but because I am now outside the 1-year warranty window from my original purchase, who knows if that correspondence will be to any avail. I would honestly feel ripped off if they did not honor the original warranty since I have never been able to use this pair of headphones for longer than 6 months at a time without interruption due to what is seeming more and more like defective manufacturing. However, I am holding out hope due to how pleasant they have been to work with since my initial purchase. My reason for leaving this review is to alert prospective buyers to the very real potential that this product will break before you have really gotten the chance to enjoy these headphones for whatever your intended purpose for them is, and it may behoove you to look into the more expensive sets as these just might not be durable. I will update this post if/when I do hear from Photive, and sincerely hope others who have purchased these headphones have been luckier than I with respect to using these great headphones for longer periods of time without having them unexpectedly break on you.
February 2015 · Electronics · verified purchase
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