Bests & Worsts Reviews from Amazon

Where should I start?! First of all, our dwarf hamster had to spend 10 days at the vet after getting her foot caught between the bars of the cage and the clear plastic sides at night while we were sleeping and having to hang there until we woke up — who knows for how long?! We didn’t even know if she was going to survive or if her foot would have to be amputated. It looked like a flipper and it was about five times it’s normal size and she could not use it. Even now that she’s recovered, she still holds it a little awkwardly. It’s heartbreaking. Before that happened, we already had to replace the water bottles on both (we bought two of these) because they both leaked nonstop. No matter how tightly and carefully we closed it, we’d fill it with water and it would be empty and all the bedding and food soaking wet. We were on a road trip and going into different pet stores looking for water bottles that would fit and in one store (the first one) the bottom of one of the cages just fell out in the store. So the hamster fell from four feet up, I had to dive on her to make sure she didn’t escape in the pet store. And it was a huge mess that we helped the employees clean up. I assumed she had put it together wrong, but no, there is no way to firmly latch this cage closed. There are little tabs that are supposed to snap together but they do not lock together and come apart just by breathing on them. No other latch or lock system of any sort. I had to borrow packing tape from one of the pet stores and tape the top and bottom together on both cages. In addition, the wheels are loud and we woke up one morning to one of the hamsters trapped under the wheel that had fallen off while she was running apparently. So, I repeat, DO NOT buy this cage!! Hamsters at home should be in larger glass aquariums anyway, for their safety and well-being. Wire cages are not safe for them. From now on, if we have to travel with them, we’ll use deep clear plastic bins like they kept her in at the vet. I very much wish I could return these but apparently I am just out of the return window. I don’t even want to give them away.