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2,896
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ranked #1,308 most helpful out of 571,544,897 reviews
★☆☆☆☆
Did you resist getting an Alexa for privacy concerns? Then seriously don't get buy Eero either.
Did you resist getting an Alexa because you don't like the idea of a device listening to all your conversations, assembling profiles of you and reporting on your activities? I bought this because I wanted an easy system of wireless routers to cover our home, but a quick look at the privacy policy I was asked to sign by the Eero app was frightening! This is not just a wireless router, will be assembling profiles of your family's activities! Here are a few key excerpts. They will collect "family profile names, device hostnames, firmware data, Application clickstream, WiFi channel usage information, types of connected devices, the association of devices with a specific family profile, and WiFi signals from other WiFi systems in the area" They collect "your mobile device’s unique device ID number and manufacturer, MAC address, hostname, IP addresses, and how you use the Application(s)" If they make any (even ineffective) attempt to anonymize your data then they say they "reserve the right to use Anonymous Data for other purpose and disclose Anonymous Data to third parties in our sole discretion." They really can share anything you send over the network with others, specifically they claim they could "share some or all of your Personal Data in connection with or during negotiation of any business transaction, including merger, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets." They are linking to "marketing tools such as Facebook's Custom Audience Lookalike Audience program that enables us to display personalized ads to consumers with characteristics similar to those of our existing eero customers". Facebook's Custom Audience tool has been used for some seriously bad ways. If you try to opt out, this is what happens: "You may request deletion of your Personal Data by us, and we will use commercially reasonable efforts to honor your request, but please note that you will not be able to use your eero Devices if we have deleted the Personal Data in your Account." If resisted Alexa because a device monitoring your conversations and reporting on them all the time is too creepy, them say no to this device too. It is doing the same thing for any conversation or activity you do over the network which for many of us is even more invasive than the audio conversations we have. This is coming from someone who teaches computer networking in college. Do yourself (and the world) a favor and vote with your feet and wallet. Get a wireless router that will just pass your packets from place to place and mind its own business otherwise!
December 2019 · Electronics · verified purchase
the product in question
Amazon eero mesh WiFi system – router replacement for whole-home coverage (3-pack)
4.4★ · 35,661 ratings, as of 2023
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