Bests & Worsts Reviews from Amazon

I purchased the pasta press in September 2017. After five uses the clamp failed. I contacted Marcato directly three times by their email address provided on their website and absolutely no response. I’ve been contacted Amazon who then just said that they would except a return on the item. I looked to rebuy the same pasta press and now the costs more. As a matter of principle I simply don’t want to pay extra for an item that should never failed in the first place or out at the very least have a part replaced at no cost.