Bests & Worsts Reviews from Amazon

I purchased this because I had heard a lot of good things about pressure cooking. I considered the Russell Hobbs but heard from others that it was problematic at best. I own some other Cuisinart stuff and have been generally pleased, this turned out to be the exception. Problems were: It did not work very well, would not get up to pressure, I had to tap on the release valve to get it to seal. It was a hassle, and after 4 uses it would shut itself off. Even though the results were good, it was a real effort. I tried calling Cuisinart's customer service, to put it baldly, their customer service sucks. You have to wait forever on hold, and the reps have no product knowledge. They expect you to return the item at your cost and include return shipping. Try talking to a supervisor - they don't have them! One other negative point - it's a 6 qt. cooker but you can only fill it to 2/3 of capacity - this is true of all pressure cookers. In this case you have a very large heavy unit that can only make a small meal. I gave up and returned the unit to Amazon, which was pretty painless. I bought a 10 qt. stove top Fagor pressure cooker from Amazon. It takes up less space, cooks a lot more food, and is in my opinion a lot easier to use. Skip all the electronic stuff and go for simple. KISS always works in the end. (Keep It Simple Stupid!)