Bests & Worsts Reviews from Amazon

I bought the top of the line GX531GWR gaming laptop with RTX 2070 graphics card. The fan started to make clunking noise only a month later. Right before warranty expiration, I submitted RMA and sent it back for repair. I detailed the issue in RMA and request them to REPLACE the fan, since many people on a laptop forum had similar issue, and mentioned it had to be replaced. A month later it was 'repaired' and sent back. Only a week later, the fan noise came back and hunting me like a ghost everyday since then. Fast forward six months, the noise become so loud that I have to shut down the laptop, and restart it. It may make it better, or not. So I reached out to Asus support again, requesting a RMA. I stressed that this is a lingering issue because Asus didn't replace the fan at first attempt. However, after going back and forth with the CS for almost a hour, he initially agreed to issue RMA, then changed his mind a couple mins later, and ask me to pay for 'DIAGNOSTIC FEE' of 85 bucks first. I was laughing because I have done that for Asus already, twice. I tried my best to make this right and reasonable, but the CS kept asking for payment. I didn't know what made him back-stepping on earlier agreement. So now, I'm trying to look for replacement parts on eBay and AliExpress, and hopefully I can get a good fan first. Will I ever buy an ASUS laptop? Yes, only if it's dirty cheap. After your purchase, be prepared for these quality issues, the hustle of dealing with Asus support, hours of difficult reasoning with CS, and indifferent patching fixes instead of a proper repair.