520
people found this helpful, as of 2023
ranked #33,956 most helpful
out of 571,544,897 reviews
★★☆☆☆
Don't forget to add the $50 cable...
I've been using Arlo cameras for the last 2 years and really love them. The best thing about them is that they can be mounted pretty much wherever you want, and I always make sure to run a power cable so I don't have to be changing batteries all the time.
I currently have 3 Arlo Ultra 4k cameras all using Wasserstein power cables with no problems. When I bought this floodlight I ordered those same cables since the floodlight uses the exact same cable connector as the Ultra 4k cameras. I like Wasserstein because they are priced reasonably and are great quality.
The problem is this floodlight camera disables itself when using anything other than Arlo's own, (and ridiculously overpriced), power cable. What the heck Arlo??????
In the first screenshot you can see how the floodlight disabled itself when it was plugged in with the Wasserstein power cable. The funny thing is in that screenshot the camera just below it, (Arlo Ultra), is using the same Wasserstein cable and is working just fine. There is no explanation for this other than Arlo is getting greedy and implementing firmware updates designed to block 3rd party power cables. I wouldn't mind buying Arlo's cables, but theirs is $50... yeah, $50 for a USB cable!!
The camera itself is good and the light is bright so I'm keeping it. You can definitely tell it isn't as good as the 4k cameras which makes me wonder why the floodlight isn't offered in a 4k version. But my biggest gripe is that if all new Arlo cameras are going to require only Arlo branded cables I probably won't be buying any more. I've been a loyal Arlo customer and have recommended them to friends and family, but that stops now unless Arlo lets us use 3rd party cables like all of their older cameras allow.
I picked up the stupid $50 cable yesterday and now it's working as it should have with the other cables. There's no reason it shouldn't have worked with the Wasserstein cable.
July 2020 · Electronics · verified purchase