Bests & Worsts Reviews from Amazon

We ordered our NECTAR Queen Mattress on June 28th and received our new mattress on July 3rd. I was so excited when I got notified that it had been delivered that I ran home for lunch so I could get the mattress opened and let it begin to expand, in hopes that we could sleep on it that night. I lugged the big blue duffel upstairs (it's not light) and I opened the mattress in our bedroom. I unrolled it on the floor and laid everything out so it could expand. Upon opening it I noticed a VERY strong chemical smell, especially from the pillows. I opened one of our windows and turned on the fans and left the house to go back to work. I arrived home after work and rushed upstairs to see how the mattress was expanding. As soon as I go into the hallway to our room I noticed again the strong chemical smell, like wet paint. As I rounded the corner, I saw that the middle of the mattress was expanded but the top and bottom were not. Both ends were only expanded to about 75% of what the middle was. I chalked it up to the compression packaging and began the process of removing our old mattress and moving the Nectar onto our bed frame, hoping that it would expand. We've now had our mattress almost a week and the top and bottom of the mattress has not expanded any further. I can still smell a faint chemical smell from the mattress. It's annoying but not overwhelming. I have woken up with a headache for the past couple days so I'm assuming it's related to the smell. The pillows are still so strong that it makes me feel nauseous just being close to them so they are unusable at this point (sitting outside on our deck because wet paint smell is so bad). We have tried sleeping on the mattress for the past couple of nights in hopes that it would even out but all we’ve ended up with is sore necks and legs. The middle section is quite nice but both ends of the mattress sag badly, creating a situation where we are sleeping on a rainbow-like curve and our pillows slide off the bed. It puts pressure on necks and our calves and my back/hip has been very sore because of the curve. I'm beginning the process of getting a replacement or refund and I'll update this post once that process is finalized.