Bests & Worsts Reviews from Amazon

I will say that I loved the grinder while it worked. Consistent grinds, and the glass container was less static-y than some others I've used with plastic containers. After about 14 months (not even being used every day, maybe 5-6 grinds a week), one of the plastic drive gears broke. See my picture above. It started making a horrible noise, then bits of the gear fell out on to my counter. Bodum does not sell replacement parts, so in the trash it goes. I tried emailing their US support & they never responded.