Bests & Worsts Reviews from Amazon

So I would really like to post a positive review, because this was so cute and it worked well at first. We bought it for my mom who just moved into an assisted living center. She loves a certain kind of pop and we thought this would be a great way for her to have access to it, as well as a tiny boost for her. She loved it, until it quit working. I have reached out to both Amazon and the manufacturer and have heard nothing in return. A product should last longer than one month. Just saying . . .