705
people found this helpful, as of 2023
ranked #19,849 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Bag ripped after first trip
Nice bag and has a lot of space but poor quality ripped after first trip on the stitching.
Downed it to one Star, customer service gave me a $13 credit for a $65 bag that I got one trip from. Then Emailed me 2 times asking to change my review because it effects normal sales. Maybe try standing by your product and replacing or giving a little better refund for a poorly made bag.
June 2017 · Clothing Shoes and Jewelry · verified purchase