Bests & Worsts Reviews from Amazon

Please note, almost all reviews are from people who have not had this unit for very long. I assumed since the price was on the high side, it would be a lasting small appliance. It was fantastic for the first year, however, we have had this toaster over for about 3-4 years. The lower heating elements had burned out rather early on, and we had to flip the bread to get it evenly toasted. Finally that was getting old, we ordered a new heating element, about a $15 part. My husband who is very handy, could not figure out how to get the outer casing off to access the heating elements, but I was determined, looked up online how to remove the outer shell, (not much help online) finally figured it out after removing about 2 dozen screws, some hidden, and taking photos all along the way to remember what goes where and in what order. I got to where the electrical connections were for the lower heating elements and found out the Power PCB panel was scorched. At that point, we were not sure if we needed a Power PCB panel as well ($35) and did not trust after reading some not so good reviews from people like us, who had something electrical issues after just a year or two. Breville does have repair centers in a number of states, but the nearest to me was in CT, and shipping it both ways would not be worth the shipping costs. I contacted Breville and they were willing to sell me a new (most likely reconditioned) one for about $140, but frankly, I am not sure I trust this model again and of course, I bought some of the model specific accessories that are now useless.... We thew it in the trash and are now searching for a new toaster or toaster oven. So before you purchase, READ THE NEGATIVE REVIEWS AS WELL AS THE POSITIVE. $200 is rather expensive for a small appliance that will only last 2 years and then need repairs...This is just a glorified toaster after all.