Bests & Worsts Reviews from Amazon

Paid $190 for one license to download, and am unable to Download. Tried 3 different computers and 4 different browsers. The Microsoft website gives the same message on all of computers: We’re sorry for the wait. The page is taking longer to load than expected. This is after 15 minutes of creating a Microsoft account, their verification email, and them collecting my email address and personal information. They ask for your cell phone number, name and email - and send verification emails and text messages - AFTER you have paid. The product description should state that collecting personal information is necessary to download. After a crazy Microsoft logon and verification process, you get to the Download screen and an icon just keeps spinning, and you read the message: We’re sorry for the wait. The page is taking longer to load than expected. Someone at Microsoft should try to buy their software, and witness the cumbersome process. Just amazing!