Bests & Worsts Reviews from Amazon

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112
people found this helpful, as of 2023
ranked #240,130 most helpful out of 571,544,897 reviews
★☆☆☆☆
Frustrating. Poor user experience. Careless design. Glitchy.
I had reasonable hopes and expectations for a $200 pen. I want to be able to use a good quality pen to handwrite and save my notes electronically and record audio. This pen does deliver on those basic requirements but with a poor user experience. Here's a list of the issues. 1. The pen makes an awful and distracting clicking sound when it meets paper. 2. You can use multiple iOS devices (I want to use an iPad and iPhone) however the audio recordings remain on only one device and do not sync across devices. 3. Poor Evernote functionality. It only exports the visual notes (not the audio) as PDFs. This means it is displayed as an attachment in Evernote which makes it cumbersome. Furthermore, there is no sync feature, you have to manually export your notes one page at a time. 4. The lined paper and the digital lined paper do not match up. For example, if you write a sentence in the notebook right above the line (where it should be), it shows up on the map misaligned with the digital lined paper showing the lines almost to the middle of the words (think strike thru fonts). Very odd. The basic functionality that Livescribe offers is amazing (ability to record audio/handwriting) but this should be accompanied with good user experience. Because it lacks good sync functionally with cloud services (specifically with Evernote) and that annoying clicking sound when it meets paper (which seems like a huge thing to miss before sending this market), this pen seems like in its current state is overpriced and poorly developed. I want this functionality so badly for work and school but having to wrangle with things that seem like they wouldn't be an issue in todays tech climate is distracting and off-putting. Update: Changed review from 3 to 1 stars. Received a replacement because Livescribe said mine had a "bad magnet". The replacement still makes the clicking sound and what is worse, the images from the pen feed appear as if the pen never left the paper. Instead of handwritten notes, it looks like gibberish. There is so much potential here, why isn't this company taking advantage of it and making a great product? Disappointed.
December 2013 · Electronics · verified purchase
the product in question
Livescribe 3 Smartpen Pro Edition for Android & iOS Tablets and Smartphones
4.0★ · 453 ratings, as of 2023
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