Bests & Worsts Reviews from Amazon

I was one of the unfortunate beta testers. I spent well over $2000 on the basic system and countless hours on the phone troubleshooting. When the system worked, it was amazing. However, when it didn't, it was the most frustrating experience imaginable. And, unfortunately, it usually didn't work. It was down much more that it worked. When all was said and done, I had less than 30 hours carving time, most spent troubleshooting problems for the techs. But, the one saving grace was the tech support. It was amazing! Since then, LHR (the company) has gotten in with Sears, gone big time, stuck it to their beta testers and support has gone down the tubes. They have become extremely greedy and forgotten their customers. I would recommend looking at the small Shopbot system. It's a bit more money but there are so many advantages over the Carvewright and LHR that it is worth every penny. Customer service is excellent and the company cares about it's customers, from what I have heard and seen. And, unlike the CW, it does not have a one inch max depth of cut. It is also geared towards production so it is much faster than the CW. All I can say is buyer beware! Update: What an unbelievable piece of garbage... It continues to find new and unique ways of screwing up. It is the most unbelievably unreliable, frustrating piece of equipment ever produced. Add the complete lack of customer support and DIS-service and you have a very expensive boat anchor... I can not begin to express how much you need to avoid this worthless piece of equipment. I would set it out on the curb with a "free for the taking" sign but I'd be afraid of the reprecussions. GARBAGE!!!