Bests & Worsts Reviews from Amazon

I actually have the Sealy Posturpedic Azario which was replaced (in name) by the Carsten which was replaced by the Manor Place which was replaced by the Buckingham. and then renamed the Response. I bought mine 6 years ago, and it's had 4 name changes (to hide the negative reviews maybe?) But the construction is the same. gel foam, good edges plush but not pillow top. I think the main difference is this one possibly has individual coils where the one 6 years ago is just the linked innerspring. so here's my review of the mattress that you will see in 6 years. So it has a 10 year warranty, right? Good luck in cashing in on it. Our bed, the padding/batting whatever that is above the springs has compressed to the point that there is a tall hill between where my husband and i sleep. rolling over to the other side of the bed is literally climbing a hill... and it's been like this since year 4. Once our backs/hips started hurting, (around year 4) we added on a 2" mattress topper. That did ease the pain, but eventually the compression started hurting us again. We tried a 4" mattress topper and it was too deep - so went to a 3". We stayed there for a year, and about 6 months ago, tried the mattress by itself, (about 5.5 years into purchase). The hill between us made cuddling/snuggling impossible and we both woke up with hip pain and back pain. (both side sleepers) Finally we decided to try for the warranty - its only been a bit over 6 years, surely a 10 year warranty means something, right? Wrong. So the batting at the top under the quilting is like quilt batting - it fluffs back up immediately upon removal of weight. So my bed... LOOKS flat as a pancake - well i could possibly get a 1/2 inch reading -. while the body impressions are deep enough to drown a person. And guess what? You cannot claim a cent on the warranty without physical proof that there is a 1 1/2 inch depression in the appearance of the mattress with nothing on it. heck, the whole bottom could be missing but as long as the top looks flat, you are out of luck! So i looked into reviews of other sealy owners on other sites - hundreds of complaints about jumping through hoops only to be completely stuck at the end. months of sending in paperwork to have more pictures requested, then more pictures, then videos. I did start the process.. step 1 seemed really easy. submit. Wow that was great! then I got the first email. wow. requesting specific pics - which i know arent going to show what they deem necessary - and many of them! and pics of the FRAME and the box springs too. huh? well i know that my flat looking mattress isn't going to give me back anything, so I gave up - as I'm sure their intention is - after step 1. I have a completely painful, unusable mattress with 4 years left on the warranty... and i have zero recourse. If you buy a sealy plush mattress from anywhere.... be aware, the 10 year warranty means NOTHING. and you will usually get only about 3-4 years out of it. just be aware of that when you price them.