Bests & Worsts Reviews from Amazon

1) First the water reservoir cracked because it slipped from my hands and chipped a hole in the bottom (I am shocked it broke that easily - it didn’t even fall that far.) Replacement part was not available for a month. 2) Now today, I set the coffee pot on my granite counter top...set, not slammed, and it cracked. I went to reorder the pot, and of course it is unavailable. So for the second time in 4 months, and $100 later, I don't have a coffee maker. I'll have to spend another $25, not including shipping, when it's finally available. I've had a coffee maker in my kitchen for twenty-five years and have never dealt with this happening before. 3) Please save your money and get a Mr. Coffee. The coffee is not that much better in this coffee maker to warrant the high price tag and unavailable replacement parts. 4) This is going to sound like I'm bitter, but no - this is an honest review. I like things aesthetically pleasing. I never liked the large Ninja logo embossed on the front, but thought it wouldn't bother me, because I was excited about the good reviews and removable water reservoir. It just looks industrial in my kitchen, and I do not like advertising in my kitchen with a larger than life Ninja logo on my coffee maker. Nit-picky, but not attractive.