Bests & Worsts Reviews from Amazon

I thought this would be great to play some old vinyl we have and to use as a Bluetooth player for our phones.... but as you can see by my pictures we aren’t going to be playing anything! The UPS box was not damaged and the box that the item came in has a bent corner which may explain the chipped corner of the player but, that does not explain the speaker missing from the player! I mean really the whole front is destroyed. Refund please!