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So set up was easy, less than a month later the heater doesn't work. Contacted company, got claim number, sent in Amazon invoice and claim number and this is what I got back From: noreply@intexcorp.com.hk [mailto:noreply@intexcorp.com.hk] Sent: Wednesday, August 9, 2017 2:06 PM To: BETTYJARNDT Subject: Intex warranty document rejected Dear BETTY ARNDT, Based on the information that we have received, your warranty claim number 589149 cannot be processed at this time. We are unable to process your claim for the following reason: Part(s) requested not included Please fax the correct receipt for part(s) requested on claim (include claim number) to (310) 549-0330 so the claim process can be completed. Thank you, Intex Recreation Corp. Consumer Service How do I fax a correct receipt for a part when all I have is a invoce for the whole unit? What the ****? So, now do I hurry up and empty before August 11 or do I fight this out with Intex? Disappointed to say the least.