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★☆☆☆☆
CANNOT RECOMMEND
This is an update to my earlier review of the ARLO Camera System. I have two 5 Camera Arlo systems.
If you are always on-site or have someone available to reboot and reset this system then it will probably work for you. Both systems have a tendency to go offline randomly and there is no discernable reason for them to do so. Arlo Support claims it's a router problem. That's their standard response, blame the other guy.
Well, I have two systems 1,100 miles apart with 2 completely different routers and two completely different ISP and I have the same problem continually with both systems. Today in the North the system was offline at 06:00. Numerous other things connected to the same router were all connected and working. This Netgear base station had to be rebooted and it came back online.
The South system has been offline since 7/28/2017 and I had to travel there to see what went wrong. I found the three led lit correctly in green on the base station. (The second, or middle led, tells you it is connected to the internet) I shut it down, found everything else connected to this FIOS router was working fine. I reset the router and rebooted the base station and in a few minutes it came back online. BUT! The cameras did not. WHY? Because the batteries had been drained till dead as they continually tried to connect to this base station.
The CR123 batteries are extremely expensive and the lowest unit cost you will find on Amazon today is $1.12 each. If you ran up to the local hardware you will get nailed for about $4.50 each. Needless to say you are on your own for this cost. 5 cameras with dead batteries because of this screwed up base station will cost you at least $23.00 and potentially $90.00 if you get dinged at the local hardware supply.
The costs for a security breach because ARLO is not reliable cannot be calculated.
From my perspective this is a firmware failure, or a design omission, in the ARLO Base Station; and NETGEAR/ARLO should step up and fix it.
Until they do I cannot recommend ARLO and suggest you consider another system. I will be installing a different reliable system at my locations over the next week or so, and will have to write off this ARLO stuff as an expensive lesson in wasted money.
My reading of the ARLO Community Blog indicates I am not alone in this problem. Perhaps a sharp attorney will read this review and a class action may ensue. If so, look me up as a damaged party.
August 2017 · Electronics · verified purchase