287
people found this helpful, as of 2023
ranked #91,607 most helpful
out of 571,544,897 reviews
★☆☆☆☆
DEFECTIVE PRODUCT- REGALO WOULD NOT REFUND OR REPLACE-
Really Really disappointed by Regalo... We were big supporters of their products but their customer service is horrendous. This cot broke after 1 week of use in a 1 year period. The bold holding the cot together collapsed underneath my 3 year old child. My son is a small 33 pound child, who slept on the cot no more than 5 days in a one year period.
The product was defective, and regalo would not replace or refund the product. Really poor customer service here... won't be purchasing from them again!
June 2018 · Baby Products · verified purchase