Bests & Worsts Reviews from Amazon

I ordered this shaver from amazon because I had read great reviews for it. Upon receiving it however it would not charge or power up at all when the power supply was attached. Seeing as it is not working I would like to return it to amazon but because the cleaning solution is flammable they will not accept returns. I currently have brought this item to a local repair facility to which Braun has referred me. I will update this review with any new information as it becomes available. Update 9/19/07: I took this item into the local repair facility referred to me a couple weeks ago. This is an independent store that Braun uses to handle their repairs. They examined my kit and found that it is indeed a power supply issue. They told me they had ordered the part and to call back in a couple days. A couple days later I called and they said call back in a week, they still hadn't received them. I called back this week and they still haven't received the power supply replacements and they don't know when they will. According to the employee to whom I spoke, the Braun company doesn't even have these to send at the moment so I am stuck shaving with my old razor for a while. The shortage (and perhaps the problem) may be due to the fact that the power supplies are supposed to automatically adjust between American and European voltage levels when necessary. The repair facility has said they will call me when they finally get the power supply in and at that time I will again update this review. Update 10/02/07: I was called late last week and told they had the power supplies in stock. Picked one up today. I have not used it and according to the sticker that was on the razor when it arrives it takes approximately two weeks for one's beard to adjust to an electric razor. Therefore, I will update this review again in a couple weeks and perhaps change my rating, though first getting to use the razor more than a full month after I got it will prevent it from getting 5 stars for sure. Update 11/13/07: After using this razor for over a month now I have to say I am quite happy with it. I bought this product because I hate to shave. I have a thick, fast-growing beard and shaving takes a long time, even if I do it every day. And, I have to change blades every week or so, which gets expensive. So, I wanted something fast and easy that cut back on the blade purchases and not give the nicks and cuts of everyday shaving. So, the obvious answer would be to turn to an electric razor, right? Right, except that very electric razor I used in the past did a miserable job, especially around the neck. I happened to read some great reviews for this product and decided to give it a try. (Leaving aside the ridiculous amount of time I spent trying to get it repaired) I could not be happier with the results. The shave is quick and easy and I have had no problems with reactions after shaving. The shave on my cheeks is darn close to razor smooth but the 5 'o clock shadow does pop up a bit early. The goatee area is a little less smooth but still good and the razor holds a good charge and comes with a carrying case so it could be toted around for a pre-meeting cleanup or what have you. As for the neck, I have been pleasantly surprised. For everyday use I have had no problems with shaving the neck, but when I take a couple days off, like on a weekend, there are the couple stray hairs that it can't seem to cut and I ultimately have to touch razor to skin, albeit briefly. The cleaning base is passably quick but I suggest you do the cleaning after your shaves so you don't have to wait around. You may not have to clean it after every shave but I recommend doing it somewhat often as it noticeably affects the quality of the shave (at least with my thick hair). Final conclusion: For the product itself I give it *****/***** (5 out of 5). It is the most I could have asked from an electric razor. The situation with the power supply is probably just an unfortunate anomaly and chances are your razor won't have this issue. Be warned however that if it does the product cannot be returned to amazon due to the flammable cleaning solution and you will most likely have to deal with an independent repair facility, assuming there is even one near by. With this in mind, I have decided to keep the official rating at 1 star, so that people wondering about a possible down side to the purchase can check the one star reviews and read this. (I do this expressly with the knowledge that my one vote will not effect the good overall rating of this item.)