Bests & Worsts Reviews from Amazon

Within the first couple of minutes of normal use, the machine started throwing a horrendous knocking noise as it shredded. I looked at the underside of the shredder head and saw a huge crack in the plastic, causing it to be deformed and hit the shredder blades. Either the machine completely split apart during normal use (that's bad) or it shipped with a large crack that opened up once the blades started moving (also bad). I'm returning it for a replacement, because I need a shredder, but I'd avoid this machine and the "Amazon" brand in the future if I were a smarter shopper.