106
people found this helpful, as of 2023
ranked #247,672 most helpful
out of 571,544,897 reviews
★☆☆☆☆
It's not what's in the picture
If you want to buy what you see in the picture...DO NOT WASTE YOUR MONEY!
It is a total misrepresentation of what you actually get.
Yes, I noticed the name of the item (micro braid and dredlock maintenance latch), yet I ordered because I was going by the picture and the description...so I thought I was getting the dred lock tool featured. Instead I received a long necked hair weaving crochet latch hook with a pink and green handle.!!??..in which that I could've bought locally at the beauty supply for $1 if that's what I wanted. Instead I paid 14cents times two plus $5 S&H each ($10.28) They should be ashamed tricking consumers like that. If they were going to send me whatever they wanted, they could've at least sent me something worth the money I spent.
Additionally...there is no customer service. Once the package arrived, I went to their website and called the contact numbers provided. It went straight to voicemail, no greeting. I left a message, still no response. But best believe somebody will do something because I don't believe in giving away any amount of money for what I don't want.
So, you have been forewarned...Unless you don't care if you don't get what you think you're buying.
_________________________________________
December 12, 2011
¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡UPDATE-UPDATE-UPDATE-UPDATE-UPDATE¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡
I find it very humorous that as soon as I wrote the above review(the same day to be exact), the seller changed the picture to the correct one and even raised the price....and still I have not received a response about my messed up order. This goes to show that they did get my correspondence and chose to ignore it because they did not want to return my money that was justly due to me. Once again, do not sacrifice your hard earned money with this seller. Completely unprofessional and untrustworthy. If they wanted to honor their business practices, they would contact me and rectify my order. I'm definitely not hard to find, especially since I have contacted them several times with my contact information(email, telephone#, etc.)
December 2011 · Arts Crafts and Sewing · verified purchase