Bests & Worsts Reviews from Amazon

I have had a series of HP printers as of late. All wide-format. AIO printers. A 7510 - that died. A replacement 7612 - that died soon after the warranty expired. And this 7740 that I just installed...after considerable difficulty. Mind you, I've been around computers since the early '80s and have built/installed wired and wireless networks. Don't know why HP makes things so bloody difficult. First off, Amazon was great. Ordered Monday, here Wednesday AM. And the rest of the day was spent getting the fool thing to work. The installation disc failed. The downloaded install wizard failed. Tech support never answered, though a 'chat' with support did get things going. Secondly, photo quality is a huge - and I mean HUGE - step backwards. HP printers used to be well-known for photo quality output, but this one has obvious and annoying banding in each image, even when using HP-branded glossy photo paper. Text quality is fine and fast, but comparing current photos to those printed on earlier HP printers, they ain't in the same ballpark - or state for that matter. HP has seen a big drop in product QC as of late - which is all too evident in photo quality. I could have bought a Brother or Epson for half as much to get photo quality this bad. Unfortunately, this is one of the few printers that met my requirements: wide format, with full size, 11x17 scanning/copying/reducing. The 7720 has wide format printing, but only 8.5 wide scanning. I've had HP products for decades. An HP 4P laser printer from 1990 still works great, but this will be my last HP product.