Bests & Worsts Reviews from Amazon

I bought Three of these... so far two of their batteries have failed and will not charge or play on battery power... I have flashlights that have lasted longer than these drives. especially when you consider how infrequently these drives have been used. I will try an RMA but not holding out much hope really unhappy about this... Update: This drive does play Pex and it does a great job... Grand Kids streamed movies from cabin on a cruise ship two cabins away to a pair of Ipads worked perfectly I left it plugged in for the entire cruise... I have had the same success on airplanes... in an RV using a Roku and Apple TV box the apple box is the only device I have had a problem with...We played three different movies at the same time using Plex/roku stick and Roku 3 on a rainy crappy day in the Idaho Mountains... all of the movies are optimized for mobile which worked great but is a pain in the butt... Had a little problem with shipping but as usual Amazon took care of the problem. From what I can tell the majority of bad reviews seem to be rooted in the understanding of how to setup this drive, update it to latest firmware and media format (Optimized)... if you do all of that correctly this drive works like a champ plays the installed Plex Media Server great. I recently took this device loaded with a selection of movies for kids and some for the grown ups on a Cruise... my grand kids cabin was two cabins away from the My passport drive and they where able to log into Plex with their Ipads and watch Kids movies while their parents did the same thing ,.. it was a cold windy day at sea and the cabin was the best place to hang for a couple hours... I plugged the drive into Ac power and left it that way all week Accessing Music and videos from the Plex media server in both cabins... at one point we had 5 different devices access Plex from this great little wifi drive. After the cruise we had a 4hr wait in LAX and I simply turned it on using the battery power for all to access as they wanted... it was really great to keep the kids occupied during the layover... once aboard the play I left the drive on in my carry on which was in the over head and the drive performed great. I know that a lot of folks had problems and I can see how it might have been difficult... I ended up adding a wifi adapter to my desk top which makes using the drive much better than trying to use an Iphone to set the drive up... it can be done on an Iphone but much easier to use the WD software on the desktop, especially to install, configure and maintain the plex optimized files... I used the same PC that my Plex media server is installed on. I had difficulty logging onto my home wifi nework... the way to go is to use a wifi enabled PC/laptop... using a wifi enabled PC allowed me to do everything including bridging to the internet to update the Plex meta files. I love this drive it works great once set up adding new media is a bit clunky because of the need to optimize the files but once done it is great. I used Plex, Handbrake and MCeBuddy to optimize the files all worked but MCebuddy worked best for me because it will drop the completed optimized files right on the My Passport drive as long as it is plugged into the network and accessible to MCEBuddy I still needed to connect to the PC/Plex(internet) to update the Plex library on the WD My passport drive to update/enable newly added media... this happens via the wifi nework... it all worked just like you are used to in Plex I gave it five stars because it worked so well for my needs ...once setup