Bests & Worsts Reviews from Amazon

Awful. I've had this computer for about 10 months now and the case to my never-leaves-my-desk, completely-babied laptop broke. Googled it, and it looks like it's a common issue--a screw that holds the case together near the power input and the LCD screen breaks and the case pulls apart. If you're thinking, "Oh, if it's a common problem then Dell will repair the issue free-of-charge", then you'd be wrong. They want to charge me $239 to fix my otherwise pristine laptop WHILE IT IS STILL UNDER WARRANTY. Yes, you read that right. This laptop is still under warranty (whatever that means for a Dell product), and they still want me to pay to fix a documented flaw in their design on the less-than-a-year-old computer. So no, I would not recommend. And this is from someone who has been a loyal Dell purchaser since her first computer. I've already canceled my Dell credit card over this with how bad their service department has handled this. I'm not usually one to complain (especially without trying to resolve the issue--I don't have time for that kind of negativity in my life), but I felt I needed to speak out on this one. Learn from my pain, people.