Bests & Worsts Reviews from Amazon

Terrible experience. Placed my first order and was excited to be able to track my delivery driver (James) on his way from near DFW airport to my home. So I'm tracking young James, he exits in a city near my city (presumably to make a separate delivery along his route). It looks like he stops at the AT&T store according to Google maps. He's there for 10 minutes or so before he starts a bearing toward my city. He finally gets to my city and the POOF! I get a message popup that says that my order has been cancelled because my business is closed. Business? What business? My home is a normal home in a normal residential neighborhood. So I call customer service, get transferred around to least helpful customer service representative there is and all he can say he doesn't know what happened, he can't find out and that if it helps, he can issue a refund. What the eff? Young James didn't get within three miles of my house. What a joke of a service. Avoid.