Bests & Worsts Reviews from Amazon

I was excited to get the 8+ for my son. He has a Gen 7 and plays it all the time but some games glitch b/c they are pushing the device too hard. I thought an 8+ with the extra RAM would do the trick. I read about the lackluster reviews but hoped my experience would be better. I've owned 6 Kindles and Kindle Fires so I've been a fan and always thought they were good products for the money. The Kindle Fire 8 gen 10 has missed the mark. It was sooooo slow and unresponsive. After the first full install and transfer, it was torture. I even did a factory reset just to test it without any apps on it. Web browsing was like a 2002 modem speed. Apps were slow to load. Xbox live store took 10 minutes to refresh. My internet speed isn't to blame because I've got an excellent and reliable connection. All my other devices (and Fire Sticks) work flawlessly. After a full day wasted trying to tweak the OS and get some performance I decided I can't squeeze water from a rock. Amazon has to do better. Definitely no smiles from this customer. :(