204
people found this helpful, as of 2023
ranked #156,965 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Haphazard quality control
The Good: Amazon delivered it the next day, at no charge. Very Good price for 256 GB with 350-400mb/s ratings (Unable to verify real world speed). Amazon return procedure is among the very best in the business.
The Bad: retractable connector would not lock in the open position using the switch; tinkered with it for a while and finally just pulled connector by hand and it locked. Inserted drive and windows 10 wouldn’t recognize it. It did get very hot at idle. Poor quality control for a $131 super premium drive. Returned for refund.
"I am Steve from SanDisk® Global Support Team. I understand your concern. There can be various reasons which may have caused the drive to behave this way and we would have been glad to assist you towards a best possible resolution. However, as you have already returned the product"
Thanks for the reply Team Steve! Please note, I purchase your products frequently. I almost always put a standard speed 128 GB in the back 3.0 usb port on any system I set up, or retune, for backup or boot from usb, in Windows 10. I pick these up for $25 to $30. The speed difference for the relatively small loads I transfer is not really noticeable in everyday use. I bought the 400 mb/s spec 256gb drive as a gift to myself, and of course to show off a new toy to my friends. When it arrived not functioning (plug not locking open), my confidence in a long useful life was not high. The high heat level in standby mode was another concern.
Immediately after opening the product and seeing the problems, I went to your website, and reviewed the entire site including the community section. Nothing was helpful. Since I couldn’t format or even scan the drive, my options were very limited. I reviewed several of my go to websites for reliability at delivery and life of product reviews, and the percentage was not good; the consensus was: If it works great, if it doesn’t send it back.
Based on the product costing double or more compared to a standard speed drive, and my trouble shooting time at $75 per hour, you can see where my decision to bail out after three hours comes from.
Look closely at the star ratings. Almost 4 out of 10 buyers are not rating this super premium priced toy a five. Time to start earning those 5's.
December 2017 · Electronics · verified purchase