Bests & Worsts Reviews from Amazon

I have owned two Sense units (two 42-space breaker panels) for over a year now and I am very disappointed with the product. Each unit has detected about 10 devices in that year period. I haven't counted, but I would estimate that there are well over 100 devices it has not detected. For example, I have 6 LCD/LED televisions, 3 garage door openers, 14 ceiling fans and 3 water heaters and not one of these has been detected. It also has NOT detected my washing machine, refrigerator, freezer, pool pump, well pump, toaster, computers, timed exterior lights, nearly every light fixture and more. They do not give you a way to manually add a device, which would be of extreme value (they are good at adding features like Alexa, IFTTT and costing, but they are completely useless without the devices). When you contact support, they'll have you perform various tasks such as reboot, re-position your router, check the sensor leads, add an extender, change the access point name, etc. And you'll do this over and over again, hoping Sense will pick up more devices, until Sense is outside the return period or you have so much time and money invested into extras that it's not cost effective to remove. But in the end, Sense still will not detect new devices. If you are looking for a tool that will tell you your total power consumption, and you go into it with that expectation, then you'll be satisfied, but there are less expensive solutions out there. If you want Sense to identify most of the devices in your home, then this is not the product.