Bests & Worsts Reviews from Amazon

Like so many folks the advertised "$19.95 a year" was a big temptation, but after so many years with the same home phone number, I did not want to lose it. Along comes MajicJack Plus and "now you can keep your phone number". Uh yeah, sorta'. First of all MJ Plus is not $19.95 a year but rather $29.95 a year. Also there is a fee to port your old number, if you can figure out how to port it. Good luck because support is non-existent. I read another reviewer that stated they called customer support for help. Well I wish they would have listed the number they called because it is not found anywhere in the pamphlet, software or website. Which is the crux of this review. To say the support is a shoestring would be generous. I finally found a place to get some info, but it is a forum, and not even run by MajicJack. You are at your computer, on the internet, take a moment to check out what I am saying. It was a good long search to find out where I could access the account login page, where someone on the forum said "you can login and port your number by changing certain account settings". Mind you, this is not "MajicJack" but a forum set up on a third party website. So I entered my email and password to login and change the settings which takes me to..............an advertisement. No buttons, no info, nothing. Go back to the home page, hit the button "Use your existing phone number", gets you general info, no directions whatsoever about how to do it. According to the forum MajicJack does not port your number, once again, you must go to a third party and port your number to them and then transfer it to MajicJack. I know you have likely read the other reviews about how easy this was. Well I don't know if those folks work for MajicJack or not, but believe me I have done some very complex operations on the computer (i.e. I am not computer illiterate) and this was an exercise in frustration. They (MajicJack) offer ZERO help, there is not even a "login" button on the homepage (check it out for yourself). I was able to make and receive calls, but as I said in the beginning, my switching over was predicated on being able to port my number. I returned the whole mess. BUYER BEWARE!