112
people found this helpful, as of 2023
ranked #240,651 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Unreliable!!
Thumb drives should be reliable and this product falls far short of that mark. The thumb drive stopped working after several uses and was not repairable with any disk utility. I returned it and had it replaced with the same product. Even though the new thumb drive was marked as a 32 gigabyte drive, it had a capacity of 64 gigabytes. That certainly says something about PNY's quality control!! While I was copying files to it, it locked and would not take any additional files. PNY has a utility to repair this problem on their website, but it only works for drives that have a capacity of 32 gigabytes.
I Googled the problem and it appears to happen quite frequently with PNY thumb drives. The solution that seems to work the best is a registry fix, but I don't like to edit the Windows registry unless I absolutely have to. In any event, I don't trust the reliability of the product and will chalk it up as a loss.
November 8, 2013 Update: I decided to return the product to PNY under the its warranty. The process is, however, very tedious and requires the completion of a lengthy form (see below). Even if you complete the form, they don't guarantee an RMA number. I've seen this before with guarantees that aren't real worth the paper they are written on. By the time you complete the paperwork and do everything else that is required, you've wasted more time than the product is worth.
* Do you have Sales Receipt or Invoice?
Warranty coverage requires Sales Receipt or Invoice documentation evidencing the date of purchase.
Yes No
* Enter your UPC code here:
* Place of Purchase:
* System Information:
(Make and Model of your computer)
* Operating System:
Issue Number:
(If you have spoken to a technician)
* Date of Purchase:
example: 00/00/0000
* First Name:
* Last Name:
* Address:
NO PO Box numbers please.
* City:
* US State or Province:
* Zipcode or Postal code:
* Country:
* Phone Number:
(This is the number the technician
will use to contact you)
* Email:
* Description of Problem:
COMPLETION OF THIS RMA APPLICATION DOES NOT GUARANTEE A RETURN AUTHORIZATION NUMBER.
PNY RESERVES THE RIGHT TO DECLINE ANY APPLICATION FOR AN RMA NUMBER.
PNY DOES NOT ALLOW FOR ANY PRODUCTS TO BE DROPPED OFF. ALL RMA RETURNS MUST BE HANDLED VIA SHIPPING TO PNY.
September 2013 · Electronics