Bests & Worsts Reviews from Amazon

When I first received this camera, I wrote a review saying I loved it. The photos were super sharp, and the zoom was amazing. It's so easy to use. However, now, a few months after I received it, it suddenly broke. One day, I used it and everything was fine; the next day, for some reason, the zoom lens wouldn't retract and a message popped up telling me to "restart the camera." I had not dropped the camera. I kept it in the camera bag, and had no reason to think it had suffered any trauma. I tried multiple times to restart the camera, but it didn't help. I called Canon, and they suggested I send it to them. Instead, I found an authorized Canon dealership nearby. They saw the camera was still under warranty, and took it in for me to send it themselves to Canon. Today, I was informed that Canon will charge me $93.20 to repair the camera because, they say, the lens is not under warranty. The camera store told me that the lens is the most vulnerable part of the camera. Needless to say, I am very disappointed.