Bests & Worsts Reviews from Amazon

I own two outdoor and one indoor Kasa Cams. They work well enough. They load much slower than two other brands I have, sometimes freezing and requiring me to reset my iPhone app. There is no mute button so the only way to mute is to turn your phone volume down. A big hassle when you just want to view a cam for a moment and not hear all the background noise. The other two cams I own (Minion Cam and Zmodo) start muted. Works with the Echo Show, albeit a 7 second delay. Delay is about 2 seconds on the app. This is the reason I bought Kasa Cams. The other brands didn’t work with the Echo Show. I wanted easy to view cams for security and also the kids playroom. The reason for the low score is the fact that after 2 years, you cannot use the “free” cloud service without a subscription. You get a 30 day Premium trial which automatically converts to the “free” plan, but when you look into it, which you can see in the picture, it is only “free” for 2 years. I assume then you can only view live video for free. This was nowhere to be found in the product description nor in the many reviews I read. I bought the two outdoor cams specifically for security outside my home. If someone drops off a package at my door or steals something off my property, 2 days of cloud service is good enough to look back and find out. If it doesn’t record then they are useless to me and I’m not paying $40-$70 per cam/year for that service. Had I know I would’ve looked for a different company. I’ll get another 20 months of use then I’ll look for another brand. The other cameras I use I’ve owned for over 2 years and cloud service still works the same.