Bests & Worsts Reviews from Amazon

I haven't had this item for very long but so far I really don't like it. I don't expect that to change. The idea is nice but the execution leaves something to be desired. Yes, it collapses and is great for places with little storage, unfortunately getting it to expand is tricky. You pop out a side, then try and pop out the other side and the one you just popped collapses, while this may be a fun drinking game I don't enjoy it when trying to heat something up. It might help if the handle on the top had a way to get a good grip on it but that isn't' the case here. Last, I don't think the collapsable walls will last long, I haven't even had this for a full week and they are already showing wear. I'd prefer to return it but as it's been used with food I'm not sure they'll take it. I will be getting something else that hopefully works better. Ultimately I'll say, buy at your own risk. UPDATE: I took a chance and went to see about returning the item and the company gave me a full refund. They didn't want the item back, I suspect because it's a food related thing. So while I leave my review of the product as subpar the customer service/return policy is great.