Bests & Worsts Reviews from Amazon

We were very sorry that this item broke down for us - even after we returned the first and then tried a brand-new second one. We purchased the first in June for a 3-week road trip in July. We also purchased the AC adapter, especially given that the manufacturer recommends when you're on the road to keep the unit going at night with the adapter so it remains cool. The first two weeks, it was fine. Then it all of a sudden, with no warning, stopped working. Whether using the cigarette lighter outlet in the car or the AC adapter - it was dead. We returned it to Amazon when we got home and they were wonderful about sending us a new one to replace it very quickly. Then we went for a 3-day trip with the new one over Labor Day. This time the new one lasted maybe 10 hours on the first day and also died. Amazon allowed us under the circumstances to return both cooler and AC adapter (minus 20% which I can't kick too much about). However, our experience leads me to question whether Amazon should continue to carry this "product." We followed all the instructions and did not abuse it in any way and it was definitely very nice - WHILE it worked. Sorry to be so negative but I'm sure you want the truth before you lay out this kind of money for something that can so easily and consistently stop working.