Bests & Worsts Reviews from Amazon

The machine broke down in 6 months and there is no support from Breville with regard to the machine. I tried everything from calling them, sending in tickets after tickets, getting all the subsidiaries in US, Australia and MY to respond, and 3rd party to get the pump EP5 110V to replace the faulty pump but to no avail. The part offered by all the third parties do not conform to this particular part and I have wasted hundreds of dollars trying to fix the machine and it has turned out to be a disaster for me, having the warranty expiring half way through this battle with the customer support and third parties (i.e. BigWareHouse or WarehouseSpares) who don't give a damn about the specs and gave all kinds of excuses for their incompatible parts or non-delivery. I advise you not to buy it because if it breaks down, and it will, you have zero help from Breville.