Bests & Worsts Reviews from Amazon

Very unhappy that I bought this extremely expensive stroller. I was initially very excited after reading online reviews. In retrospect, it's clear that the reviews I was seeing were biased either by sponsorship or providing gratis product to the reviewers. After receiving the stroller it was immediately apparent that this is an exceptionally bulky stroller and difficult to store. You can fold it, but it's a complete PITA and doesn't fold very compactly. Opening it back up requires more wrist strength than my wife can summon to click the bars back in place. Setting it back up with the front wheel it comes with is difficult due to the friction of the piece that accepts the front arm; I sometimes had to use a rubber mallet to persuade it into place. The included front wheel and arm makes driving this thing around corners approximately equivalent to driving an RV. You’ll want to get the “2 wheel stroller kit” if you intend to navigate with it anywhere more constricted than a horse pasture. The kids seats are independently reclining, but they BARELY recline--think airline seat, not being able to get your kid to lay back for a nap. There's a bunch of space behind the seats for storage but you can't access it unless the seats are essentially bolt upright--forget putting a couple of groceries back there if your kid fell asleep. If you hang anything at all close to the back of the stroller (even a 1L water bottle) and the rear seats are reclined, you better watch to make sure the damned thing doesn't flip over backward. Although there are clear indications that the stroller shouldn't be used for jogging or as a bike trailer until the kids are at least 6mo old, Burley does offer infant inserts. I had twins and bought the stroller anticipating that it would be used without undue jostling while they’re less than 6mo and for jogging/biking later on. After all, who wants to buy a new double stroller every 6 months to keep up with their changing degree of head/neck control? Unfortunately the “infant inserts” are just bulky, fuzzy, and excessively hot. They’re not a sling-like insert as with Burley’s competitor, which is a better design for young kids. They appear not to be meant to be used together (ie you seem to be intended to use only 1 infant insert, assuming your 2nd child is not an infant), and they’re really freaking expensive for what they are ($80 for these things, are you kidding me Burley?). If you think you’re going to take this thing anywhere in your car, you might want to get the storage bag (an extra $60) so it doesn’t get tangled up with anything else. But beware: the storage bag barely fits over the folded stroller and has to be carefully worked up each side over the lumps and bumps of the stroller. If you put it in your car, it will take up the entirety of whatever space you put it in. It won’t fit in the rooftop carriers available from either of the major roof box manufacturers because their clamshells won’t open wide enought to fit it through. Our Minivan basically has to be entirely given over to the stroller to be able to take this thing on trips. If after all that, you finally do use this thing for jogging, you’re going to want a place to put your phone, wallet, and maybe a water bottle while you run, none of which has a place with the stroller as it comes from the box so you’ll probably want the “Burley handlebar console,” a $30 accessory to do what should be obviously included in a jogging stroller kit. Unfortunately that piece of equipment appears no longer to be available, presumably because it was so terribly useless and badly thought-out. I got one from Amazon and found out quickly that the water bottle holder is—inexplicably—too tight to accomodate any water bottle I could find. It appears to be appropriately-sized for a redbull. But if you have your handlebars adjusted out of perfectluy level with the ground (which you’ll want to do if you’re taller than 5’2”) you’ll find that the angled water bottle holder dumps your redbull right onto the ground. Even the velcro-secured pockets to either side of the water bottle ring don’t work because the velcro doesn’t line up once you’ve strapped this thing on your stroller handlebars. So I guess just run without water, if you’re going to use it for running. And don’t trust your phone to the pockets, cause it’ll fall out. If you try to take this thing up or down stairs by inching it one by one over the stair on its hind wheels, don’t be surprised when the adjustable handlebar suddenly gives way and swings free. I hope your kids don’t die; it was a near-miss for mine. I was into this system for $1650 (!!!!!) for the stroller, 2 infant inserts, jogging kit, skiing kit, storage bag, “2 wheel stroller kit,” and the handlebar console before I really came to terms with the fact that this thing is, in fact, an overpriced, badly designed monstrosity of no real functional benefit over the much better designed and less expensive options on the market that do one thing (jogging or bike transport) well rather than 2 things poorly. Unfortunately that was long past the point where I could return it to Burley, who require that any returns be unused and in original packaging. Way to stand by your product, Burley. I’ll certainly never be a customer again.