Bests & Worsts Reviews from Amazon

From the onset (grammatical errors and typos aside) it was clear the author didn’t hire an editor. This hardly qualifies as a book given the format, more of a stream of consciousness. Missing are chapter breaks, TOC, glossary, appendix, etc. The author uses entire pages to quote the works of others yet does not properly cite them, clearly no permission was granted to use such extensive sections which are likely copyright violations. This book was linked to another book on a similar topic I was buying and because it was ranked as a “best seller” on Amazon, I added it. I should have taken the time to see it is a #1 best seller in the obscure category of presentation software books, this book has nothing to do with presentation software! This is not a book on how highly effective people speak either. It's about the psychology of persuasion and influence, neither topic of which the author is qualified. He should have just stuck with what made him so effective in speech & debate and how those lessons transcend successful professional careers. I struggle to believe the positive reviews of this book are legitimate. The author self-promotes and is trying to sell his communication course throughout (again no mention of presentation software). I’m too embarrassed to put this thing on my bookshelf and I wouldn’t even use it as a paperweight. It is by far the worst book I’ve forced myself to read in years and frankly I feel completely duped. Which begs the question, can we return books for full refund on Amazon?