1,303
people found this helpful, as of 2023
ranked #6,391 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Drive failed on 6TB Elements Desktop Drive in three months. RMAed. Replacement failed in three months.
Had been using it as a backup drive. The drive failed within three months of purchase, Data inaccessible.
Edit 5/23/18 RMA process was painless, easily accomplished online. Used normal RMA process; Turnaround between old drive arriving at facility and new drive shipping out was 2 days. All told, about a week. Will see how this drive shakes out over the next few months.
Edit: 8/28/2018. The RMA Replacement for the drive has also failed, almost exactly three months after delivery.
the product in question
WD 18TB Elements Desktop External Hard Drive, USB 3.0 external hard drive for plug-and-play storage - WDBWLG0180HBK-NESN
4.6★ · 21,016 ratings, as of 2023