190
people found this helpful, as of 2023
ranked #174,841 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Does not seem to want to honor warranty. No return call. No way to talk to anybody directly.
Was good for a while, then after a while it has broken. We called the number for the warranty and nobody has returned our calls. It looks like the warranty is useless. So if you buy it, intend on having to replace it out of pocket. BAD customer service. The "heavy duty" frame looks to be of similar quality to the zenius one that I had ordered for my niece's bed. So their definition of "heavy duty" is a bit dubious in my personal opinion. I no longer recommend this frame to anyone.
the product in question
Classic Brands Hercules Black Heavy Duty Metal 14-Inch Platform Mattress Foundation Bed Frame - Full
4.7★ · 11,848 ratings, as of 2023