Bests & Worsts Reviews from Amazon

If you want this printer for wireless connection, I would say do not walk--RUN away to something else. I will spare you describing the literal hours I went through with HP's useless instructions, attempting troubleshooting, and trying workarounds to no avail. Here's the short-ish version. The printer connected with my WiFi, no problem. Then to get it connected to the network, it was supposed to print out a claim code, but instead printed out a sheet of "what to do if you don't get a claim code" instructions. I followed those exactly, but it kept giving me a "reload Web Services" message. No instructions on how to overcome that. I turned off my firewall, but no. HP's website was no help. They have no tech support. Their automated "chat" is a parrot-like loop. I got my husband involved in case there was something I was missing, and we used another computer and its web browser. Same results. I finally used the USB connection and got it to print. But I bought this printer for its wireless capabilities. I will be returning it. Major fail. If you have found my review helpful, I'd really appreciate if you'd click the "Helpful" button. Thanks so much for reading! Liz