Bests & Worsts Reviews from Amazon

I will start by saying I loved this cooler when I first bought it back in mid December till now. The first two photos are of the cooler I first bought; and the last two photos, are of the replacement they sent me. Doesn’t it look like two different coolers? The cooler they sent me is missing some things, like rear mess pocket, and the extended straps with D-rings. When I contacted RTIC about the replacement they sent me; their response was that, this cooler is the new design that hasn’t been released on the site yet. Haha! Well if that’s the case then they are going backwards. So beware of this! If you want to get your soft cooler warrantied for any reason. Very disappointed with my cooler and just wish they would send my old one back to me and I’ll fix the d**n zipper myself. I would definitely point someone in the other direction if you know what I mean lol!!