Bests & Worsts Reviews from Amazon

What happened?!? Bought the same robe for my girlfriend two years ago and that one is holding up great just worn so I wanted to buy her another one because she loves it . Well two days after I gave her the new one all the stitching is literally falling apart. Seems like same material but just stitched together by kindergarten student. Not happy especially because it’s higher priced item. Will most likely return after I contact seller.