Bests & Worsts Reviews from Amazon

It worked great for a week, then I came home and it wouldn’t unlock!!! My wife couldn’t unlock it manually from the inside, she was able to turn the knob but the deadbolt wouldn’t retract. I was finally able to use the key and get in. I removed the August lock from the door and my lock mechanism worked perfectly. I went to the August support page and you will be lucky to find anything relevant to your issue, it’s not exactly the most comprehensive document ever created. The Next step was to call August support and I was left on hold with the most repetitive annoying background music clip that seems to be designed for one reason “to get you to hang up or go absolute mad waiting for customer support” Note -When this lock did work the Auto Unlock feature was hit or miss.